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LET'S EXPLORE THE IMPACT OF DIGITAL TECHNOLOGY ON ORGANIZATIONS AND SOCIETY


Copilot billed on usage from 1 December: how an SME keeps control of its AI budget
Microsoft moves Copilot Business to pay-as-you-go, 4,000 credits per user. What an agent really costs and the four settings to configure before switching on.
3 hours ago4 min read


Local AI: what October's open-weight models change for an SME's data
Muse Spark Open, Nemotron 3.5, Apertus 1.5: AI on your own machines is now realistic. Four criteria to decide whether your data should stay in-house.
Oct 204 min read


Watermarked AI text: what ChatGPT's marking changes for a Swiss SME
OpenAI has watermarked ChatGPT text in the EU since 5 October. What it proves, what it does not, and how a Swiss SME should prepare for it in practice.
Oct 134 min read


AI agents in your ERP: five controls to demand before opening up your data
Acumatica opens its ERP to AI agents and to Claude or ChatGPT through MCP. The five controls a Swiss SME should demand before switching on an agent.
Oct 64 min read


Siri AI, Muse, Instinct: your clients' AI agents are coming, and Switzerland goes first
Siri AI on iPhone in Switzerland but not in the EU, Meta's Muse, Instinct at 10 billion: your clients now delegate to agents. What changes for you.
Oct 54 min read


40% of SMEs use AI, mostly to write text: how to move to the uses that pay off
France Num 2026 Barometer: 40% of small businesses use AI, but only 11% automate tasks. A four-step method for a Swiss SME to go from assistant to process.
Sep 294 min read


Databricks Lakehouse in private banking: what is really at stake behind the migration
Unity Catalog, FINMA Circular 2023/1, final Basel III: why a Databricks migration in banking is first a governance project, and what it demands from teams.
Sep 284 min read


CRM and AI: what Dreamforce and HubSpot Unbound really change for an SME
Salesforce AIforce, HubSpot's self-updating CRM: the CRM is becoming a context layer for AI agents. What an SME should check before switching them on.
Sep 225 min read


AI-ready data: 87% of leaders think they have it, 43% are stuck on it
A 2026 study exposes the gap between confidence and reality on data. Four criteria and a four-week method for an SME to become truly AI-ready.
Sep 155 min read


E-invoicing: what France's 1 September 2026 mandate changes for a Swiss SME
Mandatory reception in France since 1 September, Germany in 2027: why your European customers will ask for Factur-X, and what it requires from your ERP.
Sep 85 min read


AI Act: what applies to your SME since 2 August 2026, and what the omnibus postponed
Transparency duties in force, high-risk rules pushed to December 2027, the Brussels effect on Swiss SMEs: a practical guide to the AI Act with a Geneva example.
Sep 75 min read


Forward Deployed Engineer: the role that takes AI from pilot to production
From Palantir to OpenAI and Anthropic, the Forward Deployed Engineer is taking hold. Why it answers the failure of AI pilots and what it changes for you.
Aug 254 min read


AI in insurance: what FINMA, the AI Act and your policyholders require before you automate
Deloitte 2026 study, FINMA Guidance 08/2024, Annex III of the AI Act: the conditions for deploying AI in claims and underwriting.
Aug 44 min read


Luxury and unified commerce: what an OMS like Fluent Commerce changes in the boutique
Luxury market 2025, the Breitling and Fnac Darty cases, allocation rules and scarcity: why an OMS in luxury is first an assisted-selling project.
Jul 144 min read


FNZ Studio: industrialising private banking onboarding without sacrificing compliance
From Appway to FNZ Studio: what the low-code platform does well, its limits, the KYC numbers and the method to deliver a journey in twelve weeks.
Jun 304 min read


Smalltalk in 2026: modernising a critical system without rewriting it
Banks and insurers still run Smalltalk cores. Keep, encapsulate or extract: the method that avoids a big-bang cutover and its risks.
Jun 94 min read


RAG in business: getting AI to answer from your own documents, without exposing them
RAG lets an assistant answer from your procedures, contracts and history. What it is, what it requires, and where to start in an SME.
Mar 103 min read


Measuring AI ROI in an SME: why 95% of pilots return nothing, and how to be in the 5%
According to MIT, 95% of generative AI pilots have no measurable effect on the P&L. The simple method to make sure yours does.
Nov 12, 20253 min read


AI in banking: what the Swiss financial centre already does, and what an SME can learn from it
Between the FINMA framework, the AI Act and concrete use cases, Swiss finance is moving on AI with method. Lessons for asset managers, fiduciaries and fintechs.
Jul 8, 20253 min read


Migrating your CRM without losing data: the method we apply in SMEs
Switching CRM is one of the riskiest projects for an SME. Here is how to secure the data, the habits and the commercial continuity.
Mar 18, 20254 min read
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